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Hoverboards Com Phone Numbers and Emails

Toll-Free Number:

  • (800) 393-1531
Call customer service
Send Message

Customer Service:

  • +44 203 129 2527
    EU

Hoverboards Com Emails:

Customer Service
Sales/ Reservations
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Hoverboards Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hoverboards Com Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Hoverboards Com is 8003931531. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Hoverboards Com may ask you for the following information to identify you as a customer: email, address or zip code or first and last name.

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PissedConsumer Club

Contact Information

Hoverboards Com Website:

Hoverboards Com Help Center:

Corporate Office Address:

Hoverboards.com
3825 E Calumet St.
Appleton, Wisconsin 54915
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 9:00AM-5:00PM

Saturday & Sunday: 11:00AM-2:00PM


Europe Corporate Office:

Hoverboard Enterprises LTD

1B ERSKINE ST

NEWRY. CO. DOWN

NORTHERN IRELAND BT35 6BX

More contact details

Hoverboards Com Rating Based on 33 Reviews

Rating details

1.4
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Warranty

Rating stats

Rating trend

How Good is Hoverboards Com's Customer Service?

Brian G Vgr
Brian G Vgr
Feels Disappointed | Jul 19, 2023

Either get short response with no real answer or nothing at all.

Read full quote
Mikyah Tly
Mikyah Tly
Feels Disappointed | Jun 10, 2023

I want a refund my hoverboard never came

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Josten Ehx
Josten Ehx
Feels Disappointed | Feb 12, 2023

Horrible

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Dale N Jaq
Dale N Jaq
Feels Satisfied | Dec 31, 2022

I was not able to get a return call, but eventually got it done in text. Rep was courteous and knowledgeable. Very happy with the end result & always happy with their products.

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Galileo Eqx
Galileo Eqx
Feels Disappointed | Nov 04, 2022

Called 3 times and sent 2 emails. It was over 24 hours before I got an answer from them requesting more info. I had already told them I would send it back unlike I go a response that day. I had a 8 year old grade crying her heart out I sent it back to Amazon

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Summary of Hoverboards Com Customer Service Calls

411 TOTAL
CALLS
01:15 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hoverboards Com?

Product/ Service Question:

  • “Faulty product”
  • “Cause I bought my son a hoverboard and the tire has a slit in it, I would like my product fixed please”
  • “Need to order a cord”

Shipping and Delivery Question:

  • “In limbo about where when I'm going to get the hoverboard delivered”
  • “Order not received”
  • “Patineta dañada frena de cantaso en movimiento”

Payments and Charges Question:

  • “Hover board go tracks won’t charge”
  • “My hoverboards fully charged and when I click the button to turn it on, it does not turn on”
  • “Need a charger”

Request for Information Question:

  • “Need to ask something about my hoverboard”
  • “Status of my order”
  • “Reason for calling is to find out if I order it I have a board today December 18th will I be able to receive it before Christmas it's a beginners one that I'm interested in”

Return/ Replace Question:

  • “Return”
  • “To return a hoverboard.”
  • “Waiting on replacement hoverboard”

Activation/ Cancellation Question:

  • “Cancel duplicate order”
  • “My ordered got canceled”
  • “Order still processing and want to cancel”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”
  • “Customer service unresponsive”

Account Question:

  • “Verify id”
  • “Its not balanced”

Website/ Application Question:

  • “Reinstall app”

Other Question:

  • “Not turning on”
  • “To no if it's free”
  • “Place a order”

Compare Hoverboards Com Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Tzumi
stars-rating-fill
1.5 out of 5
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