Skip to content
Hoverboards Com

Hoverboards Com

hoverboards.com
What is your customer experience with Hoverboards Com?

Hoverboards Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hoverboards Com has a 1.4 star rating from 28 customer reviews, with 14% likely to recommend; sentiment is largely unfavorable.

Key Takeaways for Future Customers

  • Read Hoverboards Com reviews and confirm shipping and model availability before purchase.
  • Confirm refund and exchange timelines since many request a refund when orders are missing or defective.

Negative Feedback / Risk Areas

  • Persistent unresponsive customer service and poor support for returns and technical issues.
  • Frequent reports of missing items, defective products, billing taken without shipment, and delayed refunds consistent with Hoverboards Com customer complaints.

Positive Feedback

Some customers cite a good price and availability of all terrain models as positives.

View full overview ›

Media from reviews

Hoverboards Com - Disappointed with product
Hoverboards Com - Disappointed with product - Image 2Hoverboards Com - Took my moneyHoverboards Com - Doesn’t workHoverboards Com - Never got my itemHoverboards Com - Missing packageHoverboards Com - I ordered a Hoverboard
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
hoverboard service response phone number customer customer service money board email
Filter review
Sort by
Ken K Xzg

Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order placed; not told it was out of stock, emailed it would be replaced; no contact, no response, and it's needed for granddaughter's birthday.

Placed an order and it didn't tell me it was out of stock. I got an email a day later saying it's out of stock and they'll replace it with a new one.

You can't contact anybody.

I need this shipped out to my granddaughter's birthday and there's no way or no response. Poor customer service.

Cons:
  • Customer service

Preferred solution: Phone call

User's recommendation: Pass

View full review
Veda Nir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To look to see if it was finally reviewed

The reason is because I was wondering about my son's hover board and theta his charging port us gone I would like a new one please and thank oyu

View full review
Alfred Ivc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Hoverboard ordered near $300 for daughter's birthday.
  • - Can't reach customer support; only messages or emails are available.
  • - Gift doesn't work.

I ordered a hoverboard for my daughter for her birthday it was close to 300 dollars. You cant get ahold of anybody to talk to it all says leave message or email. So here she is with her birthday gift that doesnt work

User's recommendation: Buy from Amazon and least you can return and not have to contact anyone when the product doesn’t work.

View full review
Anonymous
map-marker Mahwah, New Jersey

No hoverboard delivered

No board no one calls back but took my money 4 days no board ups has no package just a sticker ridiculous. Trrrible service

User's recommendation: None Terri le to get in touch but my money taken and no board

View full review
Ronie Wlh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Disappointed with product

Hoverboards Com - Disappointed with product
Hoverboards Com - Disappointed with product - Image 2
Contains 1 confidential file for company representatives

I ordered a Hoverboard for my granddaughter, it arrived broken. I've contacted Hoverboard's customer service number a few times and no one has returned my phone call.

User's recommendation: Will not

View full review
Grant B Fsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hoverboard does not work. Terrible Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Hoverboard won't calibrate.
  • - Returned hoverboard still doesn't work.
  • - No responses from support and no contact options.

The hoverboard would not calibrate. It was sent back once, and they returned the same hoverboard but it still did not work.

I have tried for a week to get someone to respond to my request for technical support or to start a new return. No one has responded so far.

There is no way to contact anyone. There is no phone number, the live chat is never operational and they do not respond via email.

Loss:
$198
Cons:
  • Customer service and product quality

User's recommendation: do not buy a hoverboard from them

View full review
becky y Jlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Returned a defective board; a return label and tracking were provided.
  • - Package never arrived; many emails went unanswered about Hoverboard.com.
Hoverboards Com - Took my money

I returned the defective board after sending SEVERAL emails. Finally got a return label sent the board back they sent a tracking number after SEVERAL more emails got a ups tracking # they never got the package I have sent SEVERAL emails since and no response # no one answers DO NOT BUY FROM HOVERBOARD.COM

Loss:
$198

Preferred solution: Full refund

User's recommendation: Buy from Amazon

View full review
Lucyle Vhl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Messages were left, but no one responded.
  • - I spent $300 on a broken hoverboard and need a refund to buy elsewhere.

I've left several messages and no one has returned my phone calls. I spent $300 on a Hoverboard that was sent broken. I need to return ASAP so I can get my refund and purchase from a different company.

View full review
Julio L Fza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ya compré 2hoverboards pero no dice en el correo cuando vienes mi producto

Ya me vino por correo electronico confirmando que realizó la compra Pero No hay datos de que día viene mi producto

Preferred solution: Quiero mi producto pero no me informa qué día vendra

View full review
becky y Jlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ordered X6 hoverboard but received a nonworking Z1 model.
  • - Out of stock; tracking provides no information.
  • - No response to calls or emails.
Hoverboards Com - Never got my item
Updated by user Jul 18, 2024

I have not received response from hoverboard.com

Original review updated Jul 18, 2024
The item I ordered was out of stock emailed me said they called but they did not asking if I wanted a different color I said yes they said it will ship the same day I talked to them and I would have it in two days. Tracking # has no info I dont have my item # no good they have my $$
Update: I finally got the hoverboard however one side doesnt work and it is not the model I ordered and paid for.

I ordered a X6 model and they sent me a Z1 model that doesnt work I have left messages and emailed with no response BUYER BEWARE. I found a United Kingdom # for hoverboard.co.uk and called a man answered I said Im calling about Hoverboard.com the one I was sent doesnt work and he hung up on me
Loss:
$319
Cons:
  • Minimal email responses horrible company

User's recommendation: Don’t buy from them go through Amazon

View full review
becky y Jlk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Doesn’t work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Delivered hoverboard is not the model I ordered.
  • - The lights don't work and assembling the trike was difficult; instructions were unhelpful.
Hoverboards Com - Doesn’t work

The hoverboard that was delivered to me is not the model I ordered the lights dont work and something was on the wheels and it is now on my carpet. That just from setting it up on the trike which was a nightmare to assemble the instruction were no help. This is the worst company I have ever dealt with.

Loss:
$319
Cons:
  • Minimal email responses horrible company
  • No contact number

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY

View full review
Danielle S Xkp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never shipped my order and does not respond to emails or phone calls.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order placed with website issues; no confirmation days and $20 charged; shipping label created but not shipped or refunded; emails sent, chat blocked.
Contains 1 confidential file for company representatives

Placed an order as their website gave me a bunch of problems. Charged me but never got a confirmation for days then it went right to order complete status and charged me an extra 20 dollars.

I emailed them and didn't get a response for days. When they finally responded they said they would refund the 20 and get it shipped out that day.

They generated a shipping label but never sent it out or refunded me the money. I've emailed them 8 times now, and they have the live chat option blocked out on their website and don't have a real customer service number.

Loss:
$315

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order

View full review
Kimberly D Nlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To return a hoverboard.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unwanted gift. No need or use. Needs to be sent back and refunded.

Pros:
  • Large
Cons:
  • Low power

Preferred solution: Full refund

View full review
Caramia Lek

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Missing package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hoverboards Com - Missing package
Contains 1 confidential file for company representatives

I never received my package after it said it was delivered I would like to get my. Money back because I tired to fix this a long time ago never did nothing

User's recommendation: Shouldn’t buy

View full review
Gilda santillan M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My daughters hoverboard broke in less than a year

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hoverboards Com - My daughters hoverboard broke in less than a year
Hoverboards Com - My daughters hoverboard broke in less than a year - Image 2
Contains 1 confidential file for company representatives

She went to ride her board to the side side walk and came back and it wasnt working or moving forward.and my protection plan wont cover cause its less than a year.

Loss:
$130

Preferred solution: Full refund

User's recommendation: Buy insurance

View full review
Emanuel W Uxn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I ordered a Hoverboard

Hoverboards Com - I ordered a Hoverboard
Hoverboards Com - I ordered a Hoverboard - Image 2
Contains 3 confidential files for company representatives

Its been three weeks or four and I havent received a Hoverboard Address 1706 Grant St.Hopewell VA 23860 phone number 757767****

Loss:
$46
Pros:
  • Good price
  • Good prices
Cons:
  • You stole my money
View full review
3 comments
Emanuel W Uxn

My cash app tag is $Eman744

Emanuel W Uxn

I use my cash app card Visa

Emanuel W Uxn

The Hoverboard was for my daughter’s birthday

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article