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Hoverboards Com

Hoverboards Com
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Seif Ybs
map-marker Bellevue, Washington

Hoverboard sent to wrong address

Hoverboard makes it impossible to contact a person to speak about a delivery issue in a timely manner since this is a Christmas gift.

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Anonymous
map-marker Lawrenceville, Georgia

I only use one time nos is not working

Well we used one time now we trying to charged and is always giving us a green light like is charged fully but is not and one of the sensor thats not responsible f not left censor right dont asnswer

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User's recommendation: Don’t throw the box package away

Angela B Ojv

No call back on hold for an hour disconnected 561-676-****

Call me I need to order a scooter for my grandson asap iam handicapped elderly and need help to make new order please call 561-676-****

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Preferred solution: Scooter

Oni-re ife B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ellerbe, North Carolina

Charger part on hover off

Charger not charging son hover board and it isn't a year old nevermind piece part on hoverboard u connect charger always was lose too

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Loss:
$160
Pros:
  • Son extremely loves
Cons:
  • Charger was pour

Preferred solution: Replacement one

Matthew Z Qcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wauconda, Illinois

Passcode

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Hoverboards Com - Passcode
Hoverboards Com - Passcode - Image 2
Hoverboards Com - Passcode - Image 3
Updated by user Jun 01, 2022

why do i need a code for the hover-1 app for the hoverboard to connect

Original review Jun 01, 2022

i dont know the code to my hoverboard and i cant use the app with it and my neighbor bought it from i dont know form where and gave it to me as a gift

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Preferred solution: i would like a new code for it

User's recommendation: i don’t know

Shari R Zcf

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Verified Reviewer
| map-marker Lonsdale, Minnesota

Battery won't charge

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Hoverboards Com - Battery won't charge

We bought the hoverboard for our grandson last Christmas and he used it for a summer and we live in winter wonderland Minnesota so it wasn't used but the summer and now it charges but as soon as its unplugged it won't turn on. I would think it should last a summer.

Please help me out. I didn't think I needed a receipt from last year.

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Pros:
  • Kids have fun on it
Cons:
  • Isnt working

Preferred solution: Let the company propose a solution

Milla Hsv

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Verified Reviewer
| map-marker Chicago, Illinois

Status of order

I never received the order. I delete my emails daily could not find the order confirmation number and was unable to get any help. I am out of $30+ dollars and my kid is upset he can't use his hoverboard.

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User's recommendation: Do not order from this company.

Milla Hsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Status of order

I never received my chatlrgung cord. And I don't like the fact that I cannot speak to anyone about it.

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Daniel U Fbk

Replacement of sandpaper on a hoverboard

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I purchased a brand new hover scooter and the sthe sandpaper that's where you put your feet at was completely peeled off and the heasive was dry

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Pros:
  • Good price
Cons:
  • Quality

Preferred solution: I would like you guys to send me out the item that's damaged on my brand new hover Scooter

User's recommendation: Maybe

Anonymous
map-marker Chicago, Illinois

Battery won't charge

Need to have this fixed, it's only one year old and it no longer holds a charge. We would like to get a new battery and hopefully that will otherwise have the whole thing should be replaced.

It should have lasted more then a year. Please contact me at 952 261 ****

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Eola Tmu

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Verified Reviewer
| map-marker New York, New York

Defective product

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No one ever answers. They just want to email and they never email back either.

I bought a product at walmart and since i purchased it the hoover board doesnt work it has a mind of it own and my baby already got hurt on it.

It goes by itself with out anyone on it and when on it the item goes really fast and they fall off. I believe this item is defective since i have others and never had this issue

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User's recommendation: Do not buy as not all products work and then the customer service never gets back with u

Anonymous
map-marker Marion, Indiana

HORRIBLE

Horrible customer service. Horrible product.

It cost me over $300 and the battery didn't even last 3 weeks. Since I bought it a couple months before Christmas, the 90 day warranty is no good. I paid for another battery and they still haven't shipped it and it's been 2 months.

No way to contact them other than email or chat. They respond and say, we will put in another request on your behalf, but nothing happens.

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User's recommendation: DO NOT BUY FROM THIS COMPANY!

Zerenity Fqm
map-marker Palmerton, Pennsylvania

Pricing is fair but product doesn’t work.

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Reached out to hover and left a voicemail. Never got a return call but an email stating how was my call with them and how was there service. There was no damn service so if you get this email please call me at 570-580-****.

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Margaret D Ofu
map-marker Guelph, Ontario

Lost merchandise ordered

On March 8/22, I had an email saying that the merchandise I bought earlier had been shipped. Tomorrow is March 23, 2022 and I have not heard from you since March 8.

I paid $10:00 extra for faster shipping, What kind if a company is this?? I need to know where my merchandise is, before J decide that you are common crooks!

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Loss:
$29
Cons:
  • You stole my money

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from this company!!! Your online reputation is zilch!!!

Anonymous
map-marker Philadelphia, Pennsylvania

It was so bad

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Horrible customer service everything was bad I would not come here if I were you or just order from Hoverboard go to go and get your kid a bike they suck

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User's recommendation: Don’t order from Hoverboard and do you like it I hoverboards they suck get your kid a bike